Surfachem is committed to customer satisfaction by providing the highest possible levels of customer service.
As an ISO9001:2008 accredited company we work hard to ensure that our internal operations support our objectives to achieve high levels of customer service. We understand that customer needs and expectations change and only by continually reviewing our processes for improvement can we always remain ahead of our competition.
Responsible Care and ESAD
Surfachem is a fully participating member of the Chemical Business Association's (CBA) Responsible Care scheme, which commits us to continually improve all aspects of our health, safety and environmental performance, with respect to our operations, products and employees, and our interaction with our customers and the public.
Surfachem has undergone the 3rd party European Single Assessment Document, ESADII, which provides external parties with independent verification of our commitment to Responsible Care. Our last assessment took place in November 2011 and we are proud of the improvements we have made and the systems we have in place to achieve high assessment scores with regards to our activities.
Surfachem is fully committed to REACH. We continue to oversee the registration activities of our principals to ensure full compliance.